They are clearly capable of processing withdrawals as my first withdrawal of 1 ETH was processed (after 5 days and a number of support tickets).
Since then (roughly 3 weeks), they occasionally respond to my support tickets and give vague excuses for not processing the withdrawals.

This website needs to be blacklisted on every bitcoin gambling review website. Complete scam, shocking that they haven't been blacklisted already.
Let me know how I can help take these bastards down.