Wex is not going to cooperate with any US-based customers at all. End of story. Yes, that sucks. Remember, the FBI is still investigating. I personally suspect that this is the beginning of a concerted effort to freeze out any Americans from crypto currency in retaliation. But I cannot justify this statement.
He is operating illegally. It's not like they are actively looking to go after the people. He was operating illegally and therefore was dealt with.