Account also disabled and stuck in verification hell.

Been stuck for two weeks now - uploaded a perfectly good passport and selfie, absolutely nothing wrong with either, then was stuck on a verification loop for a week. Multiple support requests, no response.

Finally, they fixed the bug and now it just says to contact support. Upload the selfie + passport again into the support ticket, Another week goes by, nothing.

2 weeks and these guys are fast to take your money, but getting it out is completely banned, and for what? it's my fucking money I deposited!

My credentials are perfect, but after complete radio silence this is just a perfect example of a very large exchange that doesn't have the will to give a fuck about its customers.

If I had a time machine i'd go back and never do business with these guys. And buy bitcoin at 3 cents ofc.