GDAX is a company by Coinbase and basically provides additional options on top of simply buying and selling coins. You shouldn't have to worry about being contacted by them instead of coinbase.
Regarding the phone costs, did you try skype? It's very cheap to make international calls if you load a bit of fiat on your skype account.
Ah okay, thought that might be the case. Thanks for the suggestion, I did think of that this morning. Bit of a 'Doh' moment!