I try to withdraw from Novaexchange to my Wallet but the support says that there are not enough nodes on the network. Is the swap still going on?
Thanks in advance!
They should have the right nodes as it was running on their exchange .
They wrote:
Hi.
Thank you for contacting us. This transaction will get complete as soon as new blocks are found so users can verify it on the blockchain. The more active miners there are for the coin, the faster the transaction will happen.
If no mining is happening, the transaction will never become complete. There is nothing we can do about it.
Do not hesitate to contact our team for any other information/assistance you might need. We are here to help!
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Regards,
NovaExchange support team