Yes, I did those steps twice. Failed both times.
Now I'm trying it using your advice of a brand new wallet. If I can get the thing to sync the blockchain then I will try it with my old wallet, if not then I will try to export my private keys.
I appreciate your help, it's just frustrating that I can't stake
I understand the frustration! So, reloading and syncing a brand new Crypto Bullion empty wallet with bootstrap is a job of a few hours: how did it go?