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On another note how do you power 1000 e9's? We had to get an electrician in to keep 30 Antminers running (mixture of D'3s S9's and L3's) we have had to run another setup multiple locations as this is the maximum we can run on any one site without causing power issues.
Well a good place to look and drool over is
here about building the Great North Data hosting facility They started at 1MW, are now at 3MW and will be 5MW early next year.
As for the refund issue, all I can say is be patient and polite. Firm in your expectations but stay on-point and be civil - that goes a helluva long way when dealing with the Asian cultural mind-set.