Thank you for the explanaition. I think the problem is in communication. The purchase process described on youtube instruction differs from the real one. There is no step in real process to input the wallet address and no information in which way the tokens will be transfered into the wallet. I sent my wallet address via email thanks to the info on this blog.
We will be hiring more people to improve communications and support marketing. The past month has started a rollercoaster for AML BitCoin.
The video explainer from youtube is already outdated since we work now with ICOBox. The team is working on a new video.