I have sent the following message to GoldRewards via their contact link on their website. It is the second message i've sent regarding this issue.

GoldRewards,

During ICO Round 1 i performed the following four transactions.

Only transaction #4 was "completed".

Transaction #3 was done with ETH but did not have enough "gas" and was cancelled/returned by the blockchain.

Transactions #1 and #2 have not been acknowledged by GoldRewards, totalling 1200 tokens.  

I have only been credited 300 out of 1500 due for ICO Round 1.

Please advise.




Transaction: #1
Time: 2017-10-28  13:18
BTC: 0.02661379
Amount GRX: 200
TxID: 901c224bd0e40b0c084c12195c958541426c8f6655af02a038d44793b8a0b540
To: 1MqmUiUS2d36kutVKkNL4ezzV2YqUyUkpt   
For: 0x2b7875fC5dd3a0623a5A1cbBd7E9232160236b0c
Status: Not acknowledged by GoldRewards

Transaction: #2
Time: 2017-10-28  20:24
BTC: 0.13274976
Amount GRX: 1000
TxID: c545c273b586b3bedc1338a05482ad1e6eb393c0f768ef012467a72187c1d9d7
To: 1Q9UkvC7jLYtj3tTAQRGN27JgJwQf8vWhS
For: 0x2b7875fC5dd3a0623a5A1cbBd7E9232160236b0c
Status: Not acknowledged by GoldRewards

Transaction: #3
Time: Oct-29-2017 03:43:11 AM +UTC
ETH: 1.29100075
Amount GRX: 500
TxHash: 0x508c1d1a3f85834873984e94a659d14ca226d323aa55cee231eb686bb12160f9
To: 0x3e46ffb558abd461d027fc5afd1a5add72c9886a
For: 0x2b7875fC5dd3a0623a5A1cbBd7E9232160236b0c
Status: Blockchain cancelled "out of gas".

Transaction: #4
Time: 2017-10-28  20:53
BTC: 0.03970386
Amount GRX: 300
TxID: b28e96a1d5461a0927978d1c435d437bb66dd812678a586714da916fcc5bfd5c
To: 1JaY4AeNPx5r59djRaeeqoNKc2rmD5VVfi
For: 0x2b7875fC5dd3a0623a5A1cbBd7E9232160236b0c
Status: "Completed" by GoldRewards