disclosure: I am waiting for 3x60gh/s Singles - ordered within first 2 weeks of pre-orders
Initially I wasn't concerned with BFL shipping the jally's - I mean even 200x5gh/s is only a minimal increase in the the network.
But since then, BFL have started shipping a crap load and covering almost all of the first 2 weeks of orders of jala's ... that is a LOT.
In the meantime, the big investors, and I'm talking mini-rigs here, not even singles, the ones who paid the big $ are the ones getting well and truly screwed.
BFL are just so happy to be delivering SOMETHING, and have something to tell customers, they are forgetting the big investors ... and that is plan bad customer service.
Not that BFL cares about customers anyway. BFL know they screwed up, and they know their reputation is in the mud. Why would they care?
THEY ARE NOT INVESTORS! THEY ARE CUSTOMERS. Why is this such a difficult concept for people?
I don't think anybody is saying that the current situation is ideal. It totally sucks that you are having to wait on your equipment. I feel for you. I really do. But your equipment just isn't physically available yet. They can't ship something they don't have, and it would be unfair to sit on hardware that they do have ready to ship.
I hope that they get the development of the other products wrapped up and shipping shortly, but you're not an "investor" and you're not being "screwed" by the fact that BFL is shipping everything that they're currently capable of shipping.
If they were sitting on available hardware, you can bet your ass that there would be people pitching a fit about that as well. BFL really can't win at this point, because there's always gonna be some group that is going to hate the way they do things. I, of course, realize that they've made their own bed here, with multiple missed release dates, but it is what it is. They can only move forward from the point they're currently at. Unfortunately, no changing what's already happened.
Their best bet is to ship as much as they're capable of shipping, and to develop their other products as quickly as they can and get them to their CUSTOMERS (they're not investors) as quickly as possible.