But of course no one addresses the questions about slack closing, peoples coins disappearing, and the lead going to OXYcoin who already did a sleazy moving dumping their Ark before hand. They probably doing the manipulation with Rise also.
As for your second point; I was one of the people whose coins 'disappeared' in the swap a couple of months ago (you can see my older messages in this thread as proof). They actually did not disappear, but were stuck on the old network. The team set up a verification system for this and after sending in a ticket and following instructions, I received my balance back in a new account on the new network.
I created a ticket 3 weeks ago. But so far nobody has responded. How long to wait?