Hello,
Proofs... don't know what can I give? never got withdrawal into my wallet, they have requested kyc, I have sent them all then they have denied saying money laundering/mixing (I was withdrawing without playing) and they have never let me to play for the deposit if this is necessary, just collected my deposit. They have been replying in this topic before about this. For them the case is over - they have collected nice amount and are very OK with that.