Is the sensitivity of case really important? I'm sure most people use their mouse to copy and paste the address.
In situations where people don't copy and paste, it helps to reduce the chance of errors.
base
32 was chosen for improved error checking possibilities. The fact that base
32 can be represented with single case characters is just an added benefit for those situations where the user might need to write it down or tell it to someone else. Another added benefit is that it also makes it possible to use smaller QR Codes (or the same size QR Code with increased redundancy).