somebody called and woke me up in the middle of the night for this, so I'll keep it short.

1a. see the conference video, I thought that's an update; for the lazy http://www.youtube.com/watch?v=LY1xgGiejIc
1b. also got cornered after the panel and somebody took this : http://www.youtube.com/watch?v=UtVx26LlNXA
2. an update incoming in < 1 week, pretty exciting.
3. we fully understand there is problems with orders ( no way?! )
- we can not address these issues IF WE DO NOT SOLVE OUR PRODUCTION ISSUE then we can not DELIVER at all.
- so until that happens, get all your information ready and bump the ticket if it makes you feel better, or just wish to complain and blow off some steam. ( please do not create new ones though, usually looking at the support system ticket insolvency merging at least 5-6 other ones first... ).
4. this forum is a giant waste of time, get back to coding, go outside, hug your mother, do something,

lastly, food for though:

who says we control that address in the first place?