I get that, and I did that. Still waiting on ZipZap to reply to my email.
I was just checking to see if you've had issues like this with ZipZap today, aside from that payment-slip not showing up thing that went around yesterday.
This type of issue can happen occasionally and may involve some sort of verification on ZipZap's side. I would suggest you continue speaking with their cs team in an effort to come closer to a resolution.
