Anyone here have their withdraw request stuck or it's just me ? Mine is still pending for more than 12 hours now. I tried contacting live support but they keep closing the chat once I start a conversation. Is everything affected by the technical maintenance ?
In my very own experience, FJ helpdesk never failed to assist me more than what I could ask for. And if I am not mistaken, people in helpdesk/chat support would not want to close a convo as that would affect their ratings and most if not all customer support are expected to resolve a concern in 1 call/convo(we call that first-call-resolution). Most probably there is an internal error that made your transaction stuck.