Hello guys! I have bought some coins till now,no problems with withdrwals or deposits,but today I put some 30$ in BTC on the platform and when I did the exchange with BTBc ,a message appeared said "bitbase will refresh the page"(or something like that),so I pressed OK,it refreshed and I had neither my BTC or my BTBc tokens. I send a message to the support team,but I`m not hoping they will respond.. I even snapped the transactions and all. So,can I do sth or I just lost 30$?(more interested in that 140 coins that I bought..)