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Topic
Board Announcements (Altcoins)
Re: | NEO Smart Economy⚡Now a Top 10 Cryptocurrency⚡| Official Thread |Updated Aug10
by
Call_Me_Bambi
on 05/11/2017, 00:33:30 UTC
whats happened to the wallet, do i need to update  Huh Huh

if you could be a little bit more specific about which wallet you are having problems with, and the nature of your problem, we might be able to help you out. I'm using the NEO-GUI wallet and it is working just fine.

Thanks for the reply,

i also have the NEO-GUI wallet, dont know whats going on it just doesnt want to start up any more. its a few weeks now that it doesnt want to start up. did nothing special, only restarted my pc, thats it. if nothing changed then i dont understand why it would not start up. i never had this problem before.

Me too, out of sudden the wallet does not work. I also did nothing special. Any advice appreciated, thanks!

Before doing anything backup your wallet .db3 file, this step is most important.
Now that you have backed up your wallet we can start to mess around a bit, the following usually fixes 99% of problems.

(1) Rename the folder you have all the NEO files in, say to NEO_OLD, this will ensure you still have all the old stuff if anything goes wrong.
(2) Reinstall the NEO wallet https://github.com/neo-project/neo-gui/releases - let it sync ( you can use the bootstrap file to help speed up syncing, https://github.com/CityOfZion/awesome-neo#blockchain-bootstrap-files )
(3) Close the NEO wallet.
(4) Copy your backed up wallet db3 file to some folder, i.e "Wallet", where you just re-installed the new wallet files.
(5) Restart NEO and when asked where the wallet is point it to your copied wallet.

Hope this helps.

Just noticed there is a new NEO wallet, 2 days old. Think I'll give it a go..wish me luck Smiley

EDIT: Just installed the new wallet - it works fine, feels a little quicker too.