I sent 0.0021BTC on 23 Oct,2017 but not credited to my account.
Sent messages to them but no reply. @yakovfabrizio
Please, I need a solution to this problem.
Here is the screenshot http://prntscr.com/h6g74y

My wallet is 37okfSpy9y2FmvoA96n9bWE15QPQaMayJL