I have the same problem.
The payment was executed over a day ago and there have been several blocks found by 50btc since then and still the transaction can't be found by blockchain.info or any other block explorer I've tried.
Here is my transaction:
7fd473d4dd59435b3c75bbda3b800a0465ad419fe46b9a18c5469966ac1647a0
I tried going to their support but it's said support is unavailable for a day now.
Might be time to switch pools.
sir please tell me where did you receive coins from your solved bloks? i solve block 2 days ago and nothing happened. where do i need to receive my 25.2btc?
thanks
Google "solo mining" if you want to get paid 25 BTC for blocks you solve. You are mining in a pool and that is not how it works.