Post
Topic
Board Scam Accusations
Re: My Bittrex account has been disabled.
by
isamamin
on 05/11/2017, 14:15:16 UTC
3 weeks passed and they dont give us a clear response......bittrex please response your customers. Huh
Go to twitter and post your request  there
https://mobile.twitter.com/mrinfoo/status/925983987490844673


I agree!

Bittrex not scam but has a limited employees for support tickets. and lack of communication from their owners. not the best policy but not scam.

My acc has been upgraded today and i can withdrawn my all money from there.

my suggestions:
1. open one ticket. dont open multiply ticket cause you have putted to bottom line of requests.
be polite and informative. your ticket contains all necessary info about your problem.
2. be patient . wait for a while your request going to solved by support. I did not got any message but my problem solved.
3. if your problem is still exists after 10-14 days or more. send messages to bittrex employees on their official twitter channel . dont bagging them just sen a reminder with your unsolved ticket number. iv sent messages to all bittrex employees once and another to channel. and some reply to their posts. dont bagging them . reminds them only with a few message.

My originally problem was error on verification process 20 days ago. after a little time turned the message to name mismatch error and iv created a follow up ticket on original ticket  3 days ago and today my acc is enhanced finally.

Good luck
So why Bitterx did not sent any notification about upcoming "Disabled Event" before limited users.
I think less or more support not help here!