Not ALL ICOs operate with *luck* as you stated. Most do "rounds" where early birds receive bonus coins/tokens. The issue here is that your servers are not stable enough to handle all of the traffic AT ONE TIME. You can still do rounds but open it up to 24hours where you don't have THOUSANDS of people at once breaking everything. I like most obviously want a part in this so that is why my team and I are a bit disappointed and would like to see some changes implemented. Thank you.