Care to refund my money for the 2 orders you failed to deliver?
Did you order in the correct site because according to their facebook beware of fraudulent site or scam site..
https://www.facebook.com/Bitmain/Can you share with us the site where you order your hardware?
If ever the site is correct try to contact them here
info@bitmaintech.comsupplier@bitmain.com (for suppliers)
And let them ask about your failed delivery..or its still in processing mode which is it takes week before you can receive your product order and depends if what country you are living..