Looks like ZipZap was lying through their teeth, no doubt something they do even more easier then breathing.

After 24h of "support", were they ask for info that you already mentioned in the issue ticket, demand photocopies of receipts, wait hours and hours to get back to you, and close the ticket by telling you to go do the transaction correctly, all their lies have unraveled.

After going to the clerk desk and contacting MG, all this time, there was not a single thing wrong with the Express Payment; ZipZap simply rejected the valid transaction immediately after payment was made due to whatever issues they are having with their system; and the money was sent back via MG.

All they had to do was tell me this, but instead they force you to waist 24h of your time jumping through hoops for them. So they don't take any blame. Scum.

This can't all be coincidence with BitInstant also not doing cash transactions until Monday. You could have also stated that ZipZap was actively rejecting MG transactions.