We are actually just doing system maintenance and preparing to relaunch on Monday. 
maybe an announcement or something on the front page would have been nice
but thank you for the response
We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp
I realize the current site design could be better to bring these issues to the forefront. However, new.bitinstant.com is just around the corner...
