@c-cex Where are my coins? I requested the withdrawals and so far I haven't received the emails to confirm the withdrawals! My ticket ID in support is 520680 Worst of all is the support from you not knowing how to solve this problem! I want to confirm my withdrawals, I want my money!
Support:
In case you do not have unconfirmed withdrawals - check your "Histroy" page: https://c-cex.com/?id=h and choose "Withdrawals" in "Show" menu. There has to be a record with transaction ID of your withdrawal. In case there is a record - withdrawal went fine. In case there is no record - please, write us back and we will do our best to fix this issue.What about my pending Ethereum deposit? Waiting for last 7 days and support tickets are useless for me nothing made of yet, just bot sending back the same message as shown below, don't know how to sort out this issue.
[Trader] Support:
Hello!
1. Please, make sure you are sending your deposit to your ETH deposit address which is 0x8bd0224a621ae6965dda5f7081f5d15872166b74.
2. Please, make sure you can see confirmations of your transaction in block explorer.
If your deposit met those above conditions - please, reply in this ticket. Otherwise we will not be able to post your deposit.
Have a good day! Let us know if there is anything else we can help you with. Thanks!
2017-11-06 18:50:01
[Trader] adilcnn:
Hi there,
1. Yes I am sure to send this deposit to my ETH deposit address which is 0x8bd0224a621ae6965dda5f7081f5d15872166b74.
2. I confirm that I can see confirmations on block explorer, the relevant link was already sent for further confirmation, please send the deposit at your earliest.
Thanks
2017-11-06 18:43:45
How will I check my history and see what is pending if I haven't received emails to confirm the withdrawals? I'm waiting 12!