I think the only viable solution is to make a swap 1:1 and that way, the problems would be finished ... some will seem fair, others unfair, but if the problems do not end and people get upset or feel cheated, the new platform will never work and the new coin will NEVER be able to enter another exchange.. so if they only think about having your own exchange, that would be the end of the project.  If that happened, everybody lose!