I bought it off eBay, so while the unit was *new* I am not the original owner so not sure they would give me support (which is why I am asking here). Due to lack of responses here, that might be my only viable option. I am going to see if the person I got it from on eBay can maybe ask on my behalf.

If anyone else has any ideas though, or has access to an original SD image that I coudl try I would greatly appreciate it.