Are you sure your bytes were on a linked address? Blackbytes can only be distributed to linked  BB- addresses (see opening post + distribution rules).
Background Info:
https://bitcointalk.org/index.php?topic=1608859.msg19140588#msg19140588
What does it mean "linked" and  how can I identify my linked addresses / my addresses with balance?
https://bitcointalk.org/index.php?topic=1608859.msg20504621#msg20504621
If you're sure that your Bytes were on a linked address at the time of the snapshot, then you can contact Tony. Blackbytes transactions can be resent.