Been waiting on a withdraw.. normally they are instant or close to it, but this time it is stuck pending. It is a small withdraw. Can you please process?
Not all withdrawals are processed instantly, some might go through manual verification regardless of amount so delay can be on both small one and big one.
Also if you are trying to withdraw to new bitcoin address than you have to approve that withdrawal via email. Check email from fortunejack regarding payment, they will ask to reply with yes I have made than request on that same message so that they can make sure you are the real owner who requested payout. Check you inbox....