I purchased adk to invest and to support. I have tried to contact support and received no response. I made a withdraw on October 8, never received. Been trying to make bitcoin withdraws in preparation for the segwit2x fork ever since with no success. These are facts... I still hold some adk... not here to troll, I am here to get help and hopefully get access to what I own.
Dude, I've received more than 5 different sets of BTC withdrawals over the past 2 months. Donno what you're doing wrong, but withdrawals definitely work. Maybe open a support ticket and request help nicely on Slack / Telegram and someone will help you.