They didn't process my withdrawall for over 5 MONTHS! now... STAY AWAY,DO NOT PLAY HERE!!! I know that I am not the only one! RED FLAG GET YOUR FUNDS AWAY FROM HERE!
I am surprised this isn't solved yet.
I remember you bring this up last September or so.
Basically from what I recall you sent them ID and they assumed it was fake, and they asked you to go on a webcam and show your face to your ID, you said you didn't have a webcam and they refused to let you withdraw money.
My guess is since its almost $7200 a coin, just buy a webcam and get your identity verified.