Wow, Chase. I am speechless.

I trust that we all have seen very successful businesses faded away at the highest point of their success. Why? Most of the time they forgot that they became successful because of their customers. One of the “Four Pillars” in my book is “Your Customers”. It is one of the cornerstones of business success. Collectively, DNotes and its stakeholders who have an account at Poloniex are their customers. They obviously failed to consider us as a group or the long-term impact we could have in our industry. If that is truly the attitude, we will survive, and they may stumble. I am disappointed but still wish them the best.

DNotes is different in many ways. Among others, we treat all our stakeholders as our valuable customers. We treat them all with ample respect and appreciation, irrespective of whether they own one DNotes or a whole lot more. It is the consistency of our attitude that matters. If we treat one of our small stakeholders badly, we established a “consistency” or the capability to treat others the same. Once taken for granted it becomes habitual until it is too late. The competitor just took over the top spot.

I hope many of you will have a chance to read my book and watch some of the videos. I have every intention of helping as many people as possible. That is one of my major contributions to DNotes and I trust that it will go a long way on our road to success.

Short-sighted and selfish decision can cause a lot of grief and pain to others. This time it hit close to home. Our community has spoken. We shall overcome and remain true to our vision as we continue to build a unified culture worthy of mass support. Once we start gaining momentum, we will be unstoppable. Join us and help spread the words.