I did a Bitcoin transfer from Kucoin and 2 hours later there are ZERO confirmations.
Kucoin transaction fee, for BTC, is 0.0005 BTC, and according to https://bitcoinfees.earn.com/ this would result in a transfer time of 22 hours (at this moment in time).
But that's not the worst of it. I tried to transfer NEO from Kucoin to my destop wallet and 2 hours later it has not arrived, it wasn't until the NEO was not arriving in my wallet I noticed a note on the withdrawal page that says "if your withdrawal amount is larger than 0 NEO, we have to manually process your request" WTF !
This means they have to manually check every NEO withdrawal, no wonder it's taking hours to transfer.