Hello could anybody help me?, I have not received a withdraw of a token ( ZUR)  from Yobit to my ZUR core wallet the info is :

2017-11-06 04:11:28
273825.39747205 ZUR
d2b87454fa111f2f473dde768552b6342c7f33a0fcd25cb748ad47fef0570033

It was stuck now for 5 days, the status said that it is sending 1/2 confirmations from days ago. I have not answer in the support tickets.

Best Regards.