Post
Topic
Board Service Announcements
Re: Cryptopia Cryptocurrency Platform Services and Development
by
JoeRigs
on 11/11/2017, 22:44:33 UTC
Over the past three days I've tried contacting Cryptopia support via their web form a few times, Twitter a couple times, and a Facebook "direct message" once...maybe this will work.

For some reason, I now have to authorize my log in attempts via email. Problem is, by the time the email arrives (sometimes 12 hours later), the verification code doesn't work.

I thought that maybe this was just an issue with AOL email addresses, but apparently it isn't. (Out of curiosity, I opened a new Cryptopia account with a different email. I received the initial "account-creation" email, but not the email that's required to log in.)

Bottom line: I can't access my account or the funds that are in it. Three days is a long time to wait for a reply. Who can I contact to regain access to my account / funds?