Anyone who is bashing Yankee and other BitInstant employees / co-founders please stop. Your posts are simply clogging up an already packed thread which was created in order for BitInstant representatives to volentarily put themselves out into the forum world and give as close to a one-on-one feel of customer support as one can ask for in the day and age of the internet and automatic messeges.

If you have an issue, do what so many others have done here, simply post your problem, your account number, and maybe your email that you can be contacted at in regards to your issue.

Since so many people are experiencing problems, I think they are outstretched as it is, and they are finding a way to solve all the issues as fast as they can. If you guys keep saying how terrible they're support is, or that they know nothing about running a company, your problem ISN'T going to get solved any faster! Actually, if it were me, it would GUARANTEE that your issue will be among the LAST to be solved!

So please everyone, chill out.. This forum has helped many people in the past, and I have no doubt that this will all be sorted out as fast as they possibly can. We are all humans, mistakes do happen, and it takes time to work out solutions to complex problems and roll out the solutions across the entire globe.

Have a great day, and for gods sake, just chill out guys, it will be fixed as soon as they find out how.