Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
pennypack
on 12/06/2013, 00:36:04 UTC
I deposited at the local CVS as I've done numerous times, and this is the first time that its not went through. *(probably $5-10,000 in the past 6 months) ZipZap confirmed successful payment, and now bitinstant is showing errors. I didn't request MTGOX transfer, as I sent it to blockchain.info wallet....  Below is the copy/paste of it. Please fix this ASAP. I have the most important order of my life, no joke. It must be completed tonight, or else I'm in an entire world of trouble. I have a huge amount of trust in you all. Please don't let me down. I'm posting this in the Q/A section, as well as on bitcoin talk, to make sure that it reaches the correct person to get it fixed. thanks!

06/11/13 15:32   4f5cae27-7495-48d8-af2a-848cf3722bb1   Local Cash Deposit (700k Locations)   $480.05   Pending
Transaction Details
Fee   $19.95   Origin   Local Cash Deposit (700k Locations)
Amt Paid   $500.00   Origin Acct #   N/A
Amt Recieved   $480.05   Destination   Bitcoin Wallet Address
        Destination Acct #   1LxkLRyo7geb4umenGtJUJ2o4ArYJbWZZD
Event Log
Date   Event Type   Event ID
06/11/13 19:13   New Order   a4f291a5-65e6-4e6e-9c69-d318836fe669
06/11/13 19:13   MtGox tranfer error   739e55df-fa58-49a8-851c-a80b9d1280fc
06/11/13 19:13   MtGox tranfer error   15e7d26a-9c7a-490c-945a-158fbb548f5d
06/11/13 19:13   MtGox tranfer error   ecef2c1f-5082-4981-bd58-ba4b0a439625
06/11/13 19:13   MtGox tranfer error   63023f44-faf6-4db8-bae7-ed8943a14e6b
06/11/13 19:13   MtGox tranfer error   c209b86c-be4d-4153-96f6-0bffdcf6f60c
06/11/13 19:13   MtGox tranfer error   bd7ce561-cd6a-487f-9779-961fc762f5a9
06/11/13 19:13   MtGox tranfer error   9fb251a0-8ef1-43b0-bc20-b5d2a593739d
06/11/13 19:13   MtGox tranfer error   15150297-aa9e-45c9-b3e5-604c6e9b4018
06/11/13 19:13   MtGox tranfer error   a94570a8-1122-4206-b2b4-4c8037b377ba

I have the EXACT same issue as the user described above. My zipzap account number is 485266837. Please advise on what needs to be done to resolve this ASAP. I do not understand why you have the option available on your site when it is clearly not working properly.

DATE   NUMBER   DEPOSIT FROM   AMT   STATUS
06/11/13 12:34   504e7a92-776a-47f9-bbb0-3efa9a61b2cc   Local Cash Deposit (700k Locations)   $480.05   Pending

Transaction Details
Fee   $19.95   Origin   Local Cash Deposit (700k Locations)
Amt Paid   $500.00   Origin Acct #   N/A
Amt Recieved   $480.05   Destination   Bitcoin Wallet Address
        Destination Acct #   1a1g1KXipeRoFz4cKgt4yfQfFKi8XHsxP
Event Log
Date   Event Type   Event ID
06/11/13 20:34   New Order   7614a9a4-e9a9-48db-800b-0e64bd37d007
06/11/13 20:34   MtGox tranfer error   75520b17-a6c5-4b97-99db-d08e0362fb73
06/11/13 20:34   MtGox tranfer error   9ea0751a-be29-4702-a013-9ae9037ee8aa
06/11/13 20:34   MtGox tranfer error   eca6875d-6fe8-4fd1-96b9-72de5866b3ac
06/11/13 20:34   MtGox tranfer error   5da6c307-e65b-4d2d-accb-931dbc7f7167
06/11/13 20:34   MtGox tranfer error   b83dae10-cd55-405f-9365-7b6852b55cf1
06/11/13 20:34   MtGox tranfer error   2cbbcc78-b5cd-4992-bb4f-f3c4d4d67f3b
06/11/13 20:34   MtGox tranfer error   154cda97-3ac0-4414-9a61-bef36f1b14d3
06/11/13 20:34   MtGox tranfer error   3113bb5c-8d23-4a99-95a6-a40b3b22eaca
06/11/13 20:34   MtGox tranfer error   e5d29820-baed-4847-b1a6-c86d1201fc5f