I deposit some bitcoin to Bittrex and want to get some eth for ICO, however, I found out that we could not withdraw anything without verification. and So I upload the documents they needed.
and I meet the Name Mismatch after substitution . And I contact their support and create a ticket. However, beside the auto reply message, they didnt say anything about it. and mark the ticket as resolved. so I create another followup ticket to they, and they do not reply anything until now, it is already a month something....

what could we do other than talking in here or ask their support