Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
347build
on 12/06/2013, 14:10:59 UTC
I'm hurting. I really thought that bitinstant would at least respond personally after the thousands upon thousands I've spent on them. Here I am 24 hours later, and they've shut down the support question/answer page. Haven't responded to my email. And basically blamed me personally for 'clogging up their system' because I posted my problem on 3 locations. *(question page, emailed them, and here).

I understand they have issues. I get it. But they should be updating hourly with progress, refund options, etc.

Its been 12 plus hours, and I know of no one that has had a single issue fixed, or an update to let us know an estimate of when this will be resolved. I put  ALOT of phreekin faith into these guys. I never thought I'd be let down.... not like this. Not with $500.

Whats the deal?