Please respond as to why you are still taking money even though the service clearly is not working. Why would a company acting in good faith do this?
I think it's time to start considering further actions than just begging for support. Anybody know any lawyers or another entity to open a dispute with?
Send your complaint to moneygram, zipzap, dwolla, and paypal and advise them you are one of the many thousands whos money has been taken in by this business. Even if zipzap was the only one who you dealt with the others need to be made aware as well. About 40 of us have already been communicating with each other about contacting BitInstant's state where they do business for the gov office we need to contact. The massive amount of customers whos money has been taken without any type of goods in return is beyond some of the previous biggest bitcoin scams ever!