Hi Glen. Thanks for reaching out. I can understand how frustrating this experience would be. Could you please supply us with your ticket number?
Not sure if I did that right, my ticket number is 856784.
And now I've got a new message, which seems just as wrong. Now when I go to Funding->Withdraw I see this:
"This action is not available for tier level 3. Your current funding tier level (3) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits."
Hoping for the best!!!