You need to understand.
This is a Huge issue for your customers, not a technical glitch.
I made my deposit to ZipZap yesterday and still No Bitcoins in my wallet. $500.00 worth!
Your priority should be getting people their deposits.
My past deposits took about 10mins after ZipZap got paid. Its coming up on 24hrs. since I paid ZipZap and not even a statement of why it hasn't been deposited to my wallet.
This is no way to do business.
I am Very disappointed.
I completely agree with you and I do understand. This is the very reason I am asking you to work with me so I can work on resolving your issues rather then organizing your dupe tickets and deleting profanity from our public questions feature on bitinstant.com
I want to help you and I understand, we have your money. I want to resolve your issues and complete your orders. Please allow me to do so. Thanks.