Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
bitwrangler
on 13/06/2013, 15:25:43 UTC
"Its coming up on 24hrs"

There are people waiting for 36 hours and more and not one person has reported a transaction reprocessed. It seems like they are just stalling to me.

I also dont see how it could be that difficult to reprocessed the failed transactions nor do I see how opening support tickets could affect that. Obviously no support tickets are getting answered by a human, so I think its safe to say they are just stalling until they can batch reprocess everything in one go.

This is likely a small operation with a couple of guys trying to dig themselves out of a deep hole. In a way I feel for them yet in a much more real way id like to punch somebody in the face and get my $300 back.