here's a theory since we are clearly just being put off.
the CEO is on vacation,etc and the support desk people have little idea what's going on.
employees probably do not have access to any transfers because they have the ability to steal
so everything has to be done by charlie and erik, and where are they? hmmm.
Thoughts?
All senior staff are around, myself included - the only thing holding back those orders is technical issues from when the new site was launched.
You already blew that excuse out of the water when your business stated, they could manually issue the funds. It's obviously a ruse. Let the techs work on your site, while you and the others start issuing the funds out. This isn't happening, which the simplest person could see that it could be done. This compounded by several other sneaking things your business has been doing, is making our complaints escalate into something much bigger.