For what it's worth, i've been a BI customer for around 7 months and never had any problems until tuesday june 11 2013. I've lost my head about this because i have seen others in complaining about BI.
Until now, i never took it to heart.
Right now i am confused and very disgruntled

Heck, the BI website cant even verify my information

For some of us that have been around for the short time as i have (7+ months) that have faithfully used
BitInstant, i Respectfully ask....Please get me my coins and verify my information so i can continue to be a Customer of BitInstant.