So after a 2-year break I am again in the BTC market.
I registered myself with Wex, Bitfinex, Bittrex and OKCoin.

I deposit some small amounts BTC to those platforms.
Every BTC arrived, except OKCoin.

Now I am chatting for 3 days with those guys, but they have no answer.
Transaction details:
Status: 418 confirmations
Date: 15-11-2017 09:42
To: OKCoin 38q2yjhcACFf78JBA1UBk1dV7dnKFskaxf
Debit: -0.03000000 BTC
Transaction fee: -0.00068088 BTC
Net amount: -0.03068088 BTC
Transaction ID: df279c0ad83f1a7539f24fdcd333a593db2118c44e9dc01b995b105aeac18a37
Transaction total size: 665 bytes
Output index: 1

So 38q2yjhcACFf78JBA1UBk1dV7dnKFskaxf is my deposit adress in OKCoin. No doubt about that.

Does anyone has the same experience or know any solutions/ways ?
Or does anyone knows about financial problems with this platform?

Regards Yello