Post
Topic
Board Announcements (Altcoins)
Re: Assistance needed
by
2bitlite
on 18/11/2017, 21:56:10 UTC
Hi, everyone. A great run for Bitbay. Just wallet installation questions from a newbie trying to jump in to Bitbay's promising acceleration. I was able to download the Bitbay Client and BitBay Lite Wallet but I could not find the newly generated wallet.dat in my pc. Followed instructions accordingly using the top menu and doing it manually. Using the top menu, I got the message that I have new wallet, when I went to open the wallet I was able to unlock the first key done during the installation process.  When prompted for the second key, I got the message "Key2.private file not found check the filename and try again." In this instance, I manually provided for the location of the second key then the Bitbay screen went blank. I went to the next choice from the top menu "Backup Wallet." I got the message "Please choose a folder to save each key to. You can save them in the same folder as long as they have different names." The next window asks to save the key not the wallet.dat.  Are the 2keys the same as the wallet or the 2keys are just like use to open the wallet?
 The instruction states "The file can be found in the following locations: C:/users/"your name"/Appdata/Roaming." Doing it manually, I was able to go to  C:/users/"your name"/Roaming .....I could not locate the Appdata....Thanks for your assistance on this matter.... 

You are describing the client, so I will focuse on that.
In the client your keys are not embedded in your wallet.dat. They are stored as two seperate key files (multisig) called key1.private and key2.private or whatever you rename them to.
According to your description you did everything right uptil the moment your bitbay screen went blank. I suggest you do it again, and give it a few moments. If you still have problems, please join slack. It's easier for us to provide support in there. We have been forced to revert to handle invites manually, but we check a few times a day. https://bitbay.market/slack/


Thanks for your prompt response.  Nice to know that you treat the BitBay system like a client, like a human who has signs & symptoms and you are like a doctor who treats these signs & symptoms to keep your client healthy so as to function well by using tender, loving care.  Where would you like me to begin?  Do you want me to start from the installation procedure or start from the top menu?