Hello all,

Pem here from Coins.ph!

Para po sa mga nakaranas ng delay sa Globe/TM load, pasensya po sa experience na ito. Nagkaroon ng issue kagabi with this option. Naayos na po ito as of the moment

Kung hindi pa po napprocess ang buy load transaction ninyo o narerefund ang pera ninyo, kindly contact our support email directly sa help@coins.ph or through in-app support for better assistance.

To stay updated with the status of our system, you can refer to our status page here: http://status.coins.ph/

Let us know if you have any questions!

Best,
Pem