That said, a statement such as "don't worry, we're aware of that, everything's ok" would be nice.
Too much of that and you run into BFL territory. I think board members are entitled to more transparency, but smaller shareholders should learn to not know everything - as long as you don't hear them panicking, you're probably ok - Friedcat coming by once a month for brief updates is very acceptable. IMO the crowd working itself into a mess of questions/doubts/requests: that's fine as long as it's within ourselves, but detrimental when directed at ASICminer.